It Started With a Password Reset… It was 9:02 AM on a Monday. Sarah, a project coordinator in a growing marketing agency, got locked out of her system. She submitted a ticket to the IT department, as instructed. Then, she waited. At 9:48 AM, still locked out, she followed up. By the time she regained […]
Is Your Business Scaling Faster Than Your Tech? Let’s say your company just opened its third office or doubled headcount in the last six months. Sales are up. Teams are growing. Clients are coming in faster than ever. But your IT setup? It still looks like it belongs to a company one-third the size. This […]
Imagine Waking Up to This Your team logs in Monday morning. Systems are down. Client files are missing. Internal tools won’t load. You contact your IT technician and hear the last thing any business owner wants to hear: “We had a backup issue. Everything is gone.” No CEO ever thinks it will happen to them—until […]
Are You in the Dark About Your Own IT? Let’s be honest. When was the last time you had a clear picture of what your IT setup is doing? Most business owners have no idea what systems are running, where risks are hiding, or whether their infrastructure is even functioning efficiently. They only hear from […]
Meet Tom: A Manager Drowning in Distractions Tom runs a busy agency in Birmingham. He is smart, resourceful, and has a team of twelve trying to hit tight deadlines every week. But lately, Tom noticed something strange. Projects were falling behind. Team members seemed frustrated. Time was being swallowed by constant little tech issues—printers not […]
